Privacy Policy for Naabamart.com
Last updated: June 2025

Welcome to Naabamart.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains:

  1. What information we collect

  2. How we use it

  3. With whom we share it

  4. How we protect it

  5. Your rights and choices


1. Information We Collect

a) Personal Information You Provide

  • Account Registration: name, email address, phone number, delivery address

  • Order & Payment: billing address, payment method details (e.g. card number, mobile-wallet ID)

  • Customer Service: any information you share when contacting support

b) Automatically Collected Data

  • Site Usage: pages visited, time on site, clickstream data

  • Device & Browser: IP address, device type, browser version, operating system

  • Cookies & Similar Technologies: to remember your preferences, keep you logged in, and personalize your experience


2. How We Use Your Information

  • Order Processing: to confirm, fulfill, and track your book purchases

  • Account Management: to create and secure your account, manage passwords

  • Customer Support: to answer questions, resolve issues, and improve our service

  • Marketing & Promotions: to send newsletters, special offers, and personalized recommendations (you can opt out anytime)

  • Site Improvement: to analyze shopping patterns, test new features, and enhance website usability

  • Security & Fraud Prevention: to detect and prevent unauthorized transactions or suspicious activity


3. Sharing & Disclosure

  • Service Providers: payment gateways, logistics partners, email/SMS vendors – only to the extent they need to perform their functions

  • Legal Requirements: if required by law, regulation, or court order; to protect our rights, safety, or property

  • Business Transfers: in the event of a merger, acquisition, or asset sale (with notice to you)

We do not sell your personal data to third parties.


4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Keep you logged in

  • Remember your language and preferences

  • Analyze traffic and performance

  • Serve relevant ads on/from our site and partner networks

You can disable cookies via your browser settings, though some site functions may become unavailable.


5. Data Security

We implement industry-standard safeguards (SSL/TLS encryption, secure servers, restricted access) to protect your data. However, no method is 100% secure—please also help keep your account safe by choosing a strong password and logging out after each session.


6. Your Rights

  • Access & Correction: view or update the personal information in your account settings

  • Deletion: request account closure and erasure of personal data (subject to legal retention requirements)

  • Marketing Opt-Out: unsubscribe from promotional emails via the link at the bottom of any newsletter

  • Complaint: if you feel we’ve mishandled your data, you may contact us or file a complaint with the Bangladesh Data Protection Authority (once established)


7. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect or maintain information from minors under 18. If you believe your child under 18 has provided us with personal information, please contact us so we can delete it.


8. Changes to This Policy

We may update this policy occasionally. We’ll post the revised date at the top and, where required, seek your consent if changes materially affect how we handle your data.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:

  • Email: privacy@naabamart.com

  • Phone: +88 0131-6009181

  • Address: Quran Mahal Market, Banglabazar, Dhaka, Bangladesh

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